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I.T.S College of Professional Studies Greater Noida - College Code: 1213, BBA | BCA Courses (Approved by AICTE & C.C.S University, Meerut, NAAC A++ Accredited State University)

Grievance Cell: Function and Objectives

Function: The primary role of the Grievance Cell is to address and evaluate complaints lodged by students and determine their validity. The Cell is also authorized to handle cases related to harassment. Students with genuine grievances may approach Department members directly or consult the Convener of the Students’ Grievance Cell.

Objectives: The objective of the Grievance Cell is to foster a culture of responsiveness and accountability among all stakeholders, ensuring a harmonious and conducive educational environment within the institution.

Grievance Form

To achieve this, the Grievance Cell is established to resolve issues reported by students, guided by the following objectives:

Promoting Harmony

Ensure a peaceful and respectful atmosphere within the institution by fostering positive relationships among students and between students and faculty.

Encouraging Open Communication

Create a safe space for students to voice their concerns or problems openly and without fear of retaliation.

A suggestion/complaint box is placed in front of the Administrative Block for students who wish to remain anonymous. They can use this channel to share grievances or propose suggestions to improve academics or administration.

Building Mutual Respect

Educate students to respect one another’s rights and dignity, exercising patience and restraint in any potential conflicts.

Discouraging Negative Influences

Advise students against instigating conflicts or behaving in a way that undermines harmony among peers, teachers, or the administration.

Addressing Ragging

Strictly prohibit ragging in any form, both on and off-campus.

Urge students to immediately report any instances of ragging or disciplinary violations to the Convener for prompt action

Ensuring Staff Affection and Support

Encourage staff members to maintain a compassionate attitude towards students and avoid any form of vindictive behavior.